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Customer reviews of Large Motor Company

At Large Motor Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Large Motor Company

Large Motor Company

Based on 124 customer reviews

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  • 5

    Great after sales

    By Paul T on 07 March 2018 | Purchase not verified

    I brought a Ford Ka for my daughter as her first car,they are very good at supplying details and lots more pictures as we are in Essex so a fare way to travel if car is not as it seems. We collected the car and when we got home noticed there was a water leak,cam belt and water pump was changed before collection. I phoned Dan and without no hassle what so ever,he came to Essex and collected the car and returned back for repairs which were done quickly . I went back to collect as I agreed,they was happy to deliver back but I wanted to keep my promise,everything is fine now and it's a great little car.i would say that there after sales service was spot on and better than I have reviewed from big main dealers Thanks guys

    Reply from Large Motor Company on 25/03/18

    Hi Paul , Thank you for taking the time to leave a review, Appreciate your patience whilst we got the car rectified for you , good customer service is very important to us , nice to hear it’s appreciated and up to a high standard compared to franchised main dealers , hope your daughter enjoys her new car. Kind regards LMC

  • 5

    Would definitely recommend!

    By Kate P on 05 March 2018 | Purchase not verified

    As a first time van buyer I felt really comfortable and some questions I had after the purchase were followed up as soon as I asked. Helpful, friendly and am really happy with my vehicle, would definitely come back in the future and recommend!

    Reply from Large Motor Company on 25/03/18

    Hi Kate , Thank you for taking the time to leave a review, hope to see you again. Kind regards LMC

  • 5

    Would highly recommend!

    By Chloe R on 01 March 2018 | Purchase not verified

    These guys are amazing! I got the dream car I always wanted & was able to part exchange mine too. They have all the information you need, are able to answer any questions & they gave me such a quick process throughout finding the car and then to picking it up! Thanks so much guys :)

    Reply from Large Motor Company on 25/03/18

    Hi Chloe. Thank you for taking the time to leave a review, It was a pleasure to deal with you and set up your first finance deal on your new fiat 500 , hope to see you again when your ready for your next one :) Kind regards LMC

  • 5

    Revue after buying from larg motor company

    By Luke S on 27 February 2018 | Purchase not verified

    Great experience buying a new car from Large motor company, staff where very helpful and very pleasant, the car itself was in tip-top condition as described and couldnt find any faults what so ever. I would definitely recommend these guys when buying a new vehicle A+

    Reply from Large Motor Company on 25/03/18

    Hi Luke , Thank you for taking the time to leave a review, nice to hear it was a good experience all round. Kind regards LMC

  • 5

    5 star garage with 5 star staff

    By Daniel B on 27 January 2018 | Purchase not verified

    Excellent staff , very friendly and very knowledgeable regarding the cars , we had chosen a car to do on a finance agreement and they couldn't have done anything else but to help me save money on the monthly payments. We were at the garage for a little over 2 hours and drove the car away that evening , Dobbo was excellent throughout the process a real asset to the company , made us feel welcome and wasn't pushy like other garages. Overall I would give a 10 out of 10 rating for everything

    Reply from Large Motor Company on 25/03/18

    Hi Daniel, Thank you for taking the time to leave a review, glad we managed to save you money on a monthly basis compared to the finance deal you had lined up , all done within a couple of hours, hope the fiesta is going well. Kind regards LMC

  • 5

    Excellent Value and Customer Service

    By Ken G on 18 November 2017 | Purchase not verified

    I recently bought a Renault Laguna 1.5 dci GT Line Tom Tom (61 Reg) from The Large Motor Company. They were really good to deal with as I was buying the car unseen as I’m resident in the Republic of Ireland. The lads provided me with all the relevant background paperwork without any hassle and this allowed me to make a number of independent checks on the car. They also provided me with Facetime & WhatsApp video access to the car before I travelled over and they were prepared to facilitate me with an independent AA or RAC check on the car. They even programmed the SatNav to get me to Holyhead! I’m delighted with the car – I’ve since had it checked over and it’s in great condition. While I was very anxious buying a vehicle without having direct access to it, the Large Motor Company made it as easy as possible for me. Thanks again lads! Ken – Dublin, Ireland. November 2017.

    Reply from Large Motor Company on 25/03/18

    Hi Ken, Thank you for taking the time to leave a review. Kind regards LMC

  • 5

    Excellent service

    By Paul W on 08 August 2017 | Purchase not verified

    Bought an Audi Q5 from Dan at LMC. He was very helpful to deal with at all times and the car is top quality. None of the usual sales pressure or tactics, a pleasure to deal with. I purchased an extended warranty and then changed my mind and he refunded the cost with 48 hours. I would happily recommend LMC to anyone.

  • 5

    BMW Purchase

    By James H on 30 May 2017 | Purchase not verified

    After seeing a car on this dealers website that I was interested in I gave them a call. They were knowledgeable and helpful on the telephone. When I arrived to test drive the car they had the car ready and accompanied me on the drive. I decided to buy the car and did the deal that day to collect in few days time. They were helpful throughout, easy to deal with and at no point was I rushed or felt pressured. I would certainly buy from them again.

  • 5

    Excessive excess

    By Laura T on 03 March 2017 | Purchase not verified

    Everything was great with my experience of buying a car for my daughter from this dealership EXCEPT for the 3 month included warranty - which really isn't worth the paper it is written on. Only the engine and gearbox are covered and even with that it carries a very hefty excess of £500. If you are happy to disregard the warranty then I would say you will pleased with the service at Large Motor Company.

    Reply from Large Motor Company on 04/03/17

    Hi Laura , appreciate you comments unfortunately on the part exchange cars under £1000 the warranty is very basic due to age , miles and value , we are offering cover for major failures which in comparison would make the excess a fraction of the cost. Kind regards LMC

  • 5

    Excellent service, great car

    By Lucy S on 26 February 2017 | Purchase not verified

    Excellent service, staff there were knowledgeable about the car and answered all my questions I had. Car was ready for me to take away in no time at all and took my old car in part exchange. Staff were friendly and helpful. Excellent all round service.