Customer reviews of Large Motor Company

By Stacey G on 28 February 2017 | Verified purchase

Had a really pleasant experience with these guys, Garth was really nice and seemed genuine about my decision in whether the car was right for me. It made such a difference as I'd viewed a car preoviously with a different company and felt very patronised as well as pressure, resulting in me walking away, Only thing I will say is that the car had a scratch on that I asked for them to look at/tidy up and when came to collect, it does look worse and not what I'd expect for the price I paid. That said I'm pretty happy with my experience and new car.

Reply from Large Motor Company on 04/03/17

Hi Stacey , thanks for taking the time to leave a review, I'm sorry the scratch looked worse in your eyes , you didn't make us aware of this when you collected the car I know you was short on time and had to get to work , we are happy to sort this at a time that's convenient for you drop us a line or email to discuss. Kind regards LMC

By Paul T on 16 June 2018 | Purchase not verified

very good experience with this company, just bought our second car from them and very pleased with it. So nice to see the same familiar faces to deal with, very friendly and knowledgeable on all of their stock, Car was very well presented, very clean and tidy, all documents were to hand to browse through, very reasonable prices compared to others in the area. Staff were very helpful and keen to see that we were making the best choice for our needs, ie fuel economy, running costs of the car etc.. will definitely recommend this company to others ps will be back for a ride in the ferrari

By JAMES G on 10 May 2018 | Purchase not verified

Very friendly and professional, they gave me a lot of time and space to look at the car. They were also very accomodating to my wife who needed to feed and change my 4 month old son.

Reply from Large Motor Company on 16/06/18

Hi James , appreciate you taking the time to leave a review, it was a pleasure to do business with you, hope you’re enjoying the Bmw. Kind regards LMC

By Nick L on 29 April 2018 | Purchase not verified

Always a bit nervous about buying from a dealer but the reviews they had gave me some reassurance which has been well deserved as they supplied me with a genuine, problem free and honest car. Communication was good and the sale was easy. Many thanks

Reply from Large Motor Company on 16/06/18

Hi Nick , I’m glad are reviews gave you the confidence to come over and purchase a vehicle and we lived up to our reviews , hope to see you again when your ready for a new car again. Kind regards LMC

By Kara F on 06 April 2018 | Purchase not verified

Very helpful staff and made the the purchase of my new car very easy. There was a wide range of cars to choose from .I had a small problem with my drivers window and Gareth could not be any more helpful solving the small problem I had.

Reply from Large Motor Company on 16/06/18

Hi Kara , Thank you for taking the time to leave a review, it was no problem getting the window adjusted and working smoothly again. Kind regards Gareth LMC

By Phil M on 27 March 2018 | Purchase not verified

The van was as discribe, negotiated on price pleased with the deal

Reply from Large Motor Company on 16/06/18

Hi Phil , Thank you for taking the time to leave a review. Kind regards LMC

By Luke M on 25 March 2018 | Purchase not verified

Very good customer service and was really helpful

Reply from Large Motor Company on 25/03/18

Hi Luke , Thank you for taking the time to leave a review, hope to see you again:) Kind regards LMC

By Paul T on 07 March 2018 | Purchase not verified

I brought a Ford Ka for my daughter as her first car,they are very good at supplying details and lots more pictures as we are in Essex so a fare way to travel if car is not as it seems. We collected the car and when we got home noticed there was a water leak,cam belt and water pump was changed before collection. I phoned Dan and without no hassle what so ever,he came to Essex and collected the car and returned back for repairs which were done quickly . I went back to collect as I agreed,they was happy to deliver back but I wanted to keep my promise,everything is fine now and it's a great little car.i would say that there after sales service was spot on and better than I have reviewed from big main dealers Thanks guys

Reply from Large Motor Company on 25/03/18

Hi Paul , Thank you for taking the time to leave a review, Appreciate your patience whilst we got the car rectified for you , good customer service is very important to us , nice to hear it’s appreciated and up to a high standard compared to franchised main dealers , hope your daughter enjoys her new car. Kind regards LMC

By Kate P on 05 March 2018 | Purchase not verified

As a first time van buyer I felt really comfortable and some questions I had after the purchase were followed up as soon as I asked. Helpful, friendly and am really happy with my vehicle, would definitely come back in the future and recommend!

Reply from Large Motor Company on 25/03/18

Hi Kate , Thank you for taking the time to leave a review, hope to see you again. Kind regards LMC

By Alex S on 02 March 2018 | Purchase not verified

Excellent service car as described great to deal with .. very helpful staff thanks Dan and the team mad my buying experience easy

Reply from Large Motor Company on 25/03/18

Hi Alex , Thank you for taking the time to leave a review. Kind regards LMC