Customer reviews of Large Motor Company

By Andy W on 10 January 2019 | Purchase not verified

I recently bought a 15 year old VW Beetle from the Large Motor Co as a cheap car to use while I am working in the area. The service I received was excellent, very informal and well informed. I was advised of the problems that the car had been purchased with and how they had been fixed. The vehicle came with a years MOT. I paid extra to get some bodywork touched up and to get the vehicle serviced at a reasonable price. Battery was a bit run down so it was replaced with a new battery free of charge. Would thoroughly recommend this establishment.

By John F on 22 December 2018 | Purchase not verified

Exchanging and Purchasing my new car was hassle free - highly recomend this company.

By Justin P on 04 October 2018 | Purchase not verified

Bought a late VW Polo from Large Motor Company for my mother. Easy, no pressure transaction. Even helped me sorting the tax online. Many thanks.

By Ben N on 01 October 2018 | Purchase not verified

Really disappointed with the fact the car was advertised as having Bluetooth connectivity, yet I discovered after getting home that the car does not have this function. This is now going to cost me £325 to get the infotainment system upgraded to add this feature.

Reply from Large Motor Company on 03/10/18

Hi Ben,sorry to hear your not 100% happy with your car normally if there’s a problem or something a customer isn’t happy with we get a call giving us the opportunity to resolve the problem,unfortunately on this occasion we have not been given that opportunity which is disappointing as we pride ourselves on good customer service and positive reviews,I trust everything else about the car and the service you received was of a high standard as this is the only issue you have brought to light ? Unfortunately sometimes mistakes do happen,we upload cars and advertising platforms auto select a lot of the vehicles specifications,we offer customers all the time they need ,no high pressure sales as you can see from previous reviews.We simply give you the keys and let you know we are here if you need any help,had you given us a call we could have helped resolve this for you we would never intentionally mislead or falsely advertise a vehicle , please give us a call so we can help get this sorted

By tina L on 24 September 2018 | Purchase not verified

After a bit of a mix up on initial purchase and agreed conditions needed for the car, I found that Large motor Company gave excellent service. They went that extra mile to give complete satisfaction and a nice car.

Reply from Large Motor Company on 02/10/18

Hi Tina , Aplogise again for the mix up , glad we got it all sorted for you as swiftly as possible and your happy with your new car , appreciate you taking the time to leave a honest review:) Kind regards Lmc

By Paul H on 23 September 2018 | Purchase not verified

Excellent customer service.Very friendly and professional. I am very pleased with my purchase/part exchange and would use them again.

By Holly D on 22 September 2018 | Purchase not verified

Friendly, genuine and efficient salesmen. Car was clean and as stated in the advertisement very obliging about time of collection.

By James R on 21 September 2018 | Purchase not verified

Purchased a ford transit from the Large Motor Company and very happy with the process. All they said they would do they did in a quick and efficient manner. There were no problems or issues and all went smoothly.

By Stewart D on 20 September 2018 | Purchase not verified

Great dealer, bent over backward to accommodate my speedy purchase.

By Marc B on 12 September 2018 | Purchase not verified

I was looking for a new van after the engine finally gave up on my Vauxhall vivaro. I contacted Large motor company to arrange finance on one of their vehicles. I received a call immediately from them and everything was sorted out. I collected the vehicle and was very happy with the great service from the team. Nothing was too much trouble and I will be using them again.